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Article Data
Article Ref
1668-AEMT-8198
Date Created
Fri, 16th Jan 2009
 
(Lost?)

   AVerVision software will not launch

Question 

I installed our AVerVision software without any problems but I can't launch it. When I double click on the AVerVision icon, nothing happens. What's wrong?

Answer 

Please double check to make sure other software on your computer isn't blocking our AVerVision software from starting. Firewall and anti-virus software might block software that it can not recognize. To ensure that our software isn't block, please add our AVerVision software to authorize list, if available. We've also received reports that Logitech's SetPoint software will disrupt our software from starting up. If SetPoint is installed on your computer, please disable it when trying to use our AVerVision software.

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Article Comments 

Comment posted
Thank you for this article. It tooks me 3 days to figure it out. Problem was caused by Logitech Mouse Software. I apprediciate, if there will be caution about this problem or some software check routine looking for isetpoint.exe process embedded in installer